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Garanzia prodotti

Cortem Group guarantees the good quality and the manufacturing of its own materials in accordance to current regulations. If any problems, defaults or materials or manufacturing defectives should occur, Cortem Group is ready to help you.

All Cortem Group’s products are covered by a 12 months’ warranty since the delivery date. For further information, see the PDF icon General Terms and Conditions of Sale.

For EWL series lighting fixtures and floodlights, Cortem Group provides a warranty extension of 5 years since the invoicing date. It’s a voluntary warranty which aim is to protect our customers and demonstrate the high quality of our products.

In case of receiving a not compliant EWL series product, it’s necessary to fill in the online form with all necessary information to identify the customer, the order number and the delivery date, the product and the type of problem spotted. The request will be examined directly by our Quality Office which will evaluate it for a possible Warranty activation.

For further information, have a look at the PDF icon EWL series Conditions of Warranty which are in the same page of the online form.